![]() The only self-service way to remove the lock if you can't type your password into the device itself is to authenticate at and remove the activation lock when the device is not connected to the internet. They will then transfer the device to your account or simply disable Activation Lock. If you bought the device second hand, stole it, found it or came to possess the device by some means other than buying it from Apple directly, then you will probably need the original owner to show proof of purchase, etc. Business using DEP can often use their MDM to remove the lock as a self-service action without needing Apple to be involved.įor consumers, you will likely need to make an appointment at an Apple Store and provide the Genius on-hand proof of purchase (to show you're the authorized owner) along with proof of identity and they will reset Activation Lock, giving you access to the device.įor businesses, it depends if you are enrolled in DEP - Apple's Device Enrollment Program or just want to provide copies of the original purchase listing serial numbers to verify ownership.Self-service removal if you can authenticate as the iCloud account that placed the lock on that device. ![]() If any exceptions occur, Visual Studio’s Exception Helper takes you to the exact point where the exception occurred and provides other helpful information. OneDrive Files On-Demand enables you to easily work with application and file types that do not currently support cloud storage.
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